Information We Collect

We only collect information that's necessary for providing our budgeting services. You can always see what data we've collected through your account dashboard, and we'll never gather information without your knowledge.

How We Use Your Information

• Create and maintain your business budgeting dashboard with current financial projections
• Send important updates about your account, new features, or service changes
• Provide customer support when you need help with budgeting tools or account issues
• Improve our services based on how users interact with different features
• Ensure platform security and prevent unauthorised access to financial data
• Comply with legal requirements and industry regulations for financial services

We focus on using your data to make our budgeting platform more helpful for your business. Every use serves a specific purpose related to your experience or service improvement. We don't sell personal information to third parties or use it for unrelated marketing purposes.

Data Sharing and Third Parties

When We Share Information

We share your information only in specific circumstances where it's necessary for service delivery or legal compliance. This includes working with trusted service providers who help us operate our platform, such as cloud hosting providers and payment processors.

Service Provider Partnerships

Our technical partners include cloud storage providers, email service platforms, and analytics tools. All partners must agree to strict data protection standards and can only use your information for the specific services they provide to us.

We never sell customer lists or personal information for marketing purposes. If we need to share data for legal reasons - such as responding to court orders or regulatory investigations - we'll notify you unless prohibited by law.

Your Data Protection Rights

To exercise any of these rights, contact us using the details below. We'll respond within one month and won't charge fees unless requests are excessive or unfounded. If you're unhappy with our response, you can complain to the Information Commissioner's Office.

Data Security and Retention

Security Measures

We protect your information using industry-standard security practices including encrypted data transmission, secure server infrastructure, and regular security audits. All financial information is encrypted both in transit and at rest using AES-256 encryption.

How Long We Keep Data

We retain your personal information for as long as your account remains active, plus an additional seven years to comply with UK business record requirements. Financial data may be kept longer if required by HMRC regulations or other legal obligations.

When we delete your data, we use secure deletion methods to ensure information cannot be recovered. Backup copies are also securely deleted according to our data retention schedule.

International Data Transfers

Some of our service providers operate outside the UK and European Economic Area. When we transfer your data internationally, we ensure adequate protection through approved transfer mechanisms such as Standard Contractual Clauses or adequacy decisions from the UK government.

We carefully select international partners and regularly review their data protection practices to ensure your information receives the same level of protection regardless of where it's processed.

Cookies and Website Analytics

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our services. Essential cookies enable features like secure login and remembering your preferences. Analytics cookies help us improve our platform by showing which features are most useful.

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality, but won't prevent you from accessing core budgeting features.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new regulations take effect. Significant changes will be communicated through email notifications and prominent notices on our website.

Minor updates - such as clarifications or contact information changes - will be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.